1. Acceptance of the General Terms and Conditions of Sale
These General Terms and Conditions of Sale (GTCS) govern all contractual relations between SAS FILLEULE DES FÉES, a company governed by French law, having its registered office at 112 Hent er Baradouiz, Trébihan, 56440 Languidic, France, registered with the Trade and Companies Register of Lorient under SIREN number 882 488 083, and any individual or legal entity making a purchase of products, hereinafter referred to as “the Client”. The Client declares having read and unreservedly accepted these GTCS before placing an order. These GTCS prevail over any other document, unless otherwise agreed in writing.
2. Products
The products offered for sale by SAS FILLEULE DES FÉES are described with precision in communication materials. The associated photographs and illustrations are noncontractual and may present minor variations due to the nature of the products. Sales may be conducted via the online store, in a temporary shop, or following acceptance of a quotation.
3. Quotations
Certain sales require the prior establishment of a quotation. In such cases, the order will only be processed upon receipt of written agreement from the Client on the quotation and payment of a deposit amounting to at least 30% of the quotation value. Once accepted, the quotation price may not be contested by the Client.
4. Prices
Prices are expressed in euros and include the applicable VAT. Unless otherwise stated, they do not include shipping costs, which are calculated and indicated when the order is validated. The total amount is displayed before the final validation of the purchase.
5. Orders
An order is considered final upon receipt of full payment or the deposit for orders based on a quotation. A confirmation email is sent to the Client. SAS FILLEULE DES FÉES reserves the right to cancel any order in the event of a prior dispute with the Client. The Client is responsible for the accuracy of the information provided, particularly the delivery address. In the event of product unavailability, an alternative solution or a refund may be offered.
6. Payment terms
Orders may be paid using the following methods:
– Bank card (CB, Visa, Mastercard): Validation is effective once payment is accepted.
– Bank cheque: The order is processed upon receipt and clearance of the cheque.
– Bank transfer: The Client must indicate the order reference. Any bank charges incurred remain the responsibility of the Client.
Any order that remains unpaid within the specified timeframe will not be processed.
7. Delivery
Deliveries are handled by La Poste or a private carrier, as chosen by SAS FILLEULE DES FÉES. An email containing a tracking number is sent to the Client. Delivery times are indicative and depend on the carrier. In the event of absence at the time of delivery, it is the Client’s responsibility to contact the carrier for a redelivery. Any return of a parcel due to an incorrect address will result in reshipment costs being borne by the Client.
8. Liabilities and Disputes
The contract is governed by French law. SAS FILLEULE DES FÉES shall not be held liable for indirect damages resulting from improper use of the products. In the event of a dispute, the parties will seek an amicable resolution before initiating any legal action. Failing this, the competent court will be that of the registered office of SAS FILLEULE DES FÉES. The present French version of these General Terms and Conditions of Sale shall prevail over any other version drafted in a foreign language, as well as over any other communication made in another language. In the event of any discrepancy in interpretation between the French version and a translated version, the French version shall be deemed authoritative.
9. Legal Guarantees
In accordance with Articles L.217-4 to L.217-12 of the French Consumer Code and Articles 1641 to 1648 of the French Civil Code, SAS FILLEULE DES FÉES provides a legal guarantee of conformity and a guarantee against hidden defects.
10. Protection of Personal Data
The information collected in the context of orders is processed in accordance with the French “Informatique et Libertés” law and the General Data Protection Regulation (GDPR). The Client has the right to access, rectify, and delete their data upon simple request to SAS FILLEULE DES FÉES.
11. Communication
Communications between the parties shall preferably be conducted by email, in a language mutually agreed upon by all parties..
Update date: 10/02/2025
FILLEULE DES FÉES 112 Hent er Baradouiz, Trébihan 56440 Languidic, France